Jewels and Diamonds Jeweler in San Jose CA

Jewels and Diamonds Jeweler operates in San Jose, California, serving the Santa Clara County community. This jewelry store specializes in the creation of engagement rings, offering a variety of styles and custom designs. The owners, Michael and Theresa Jammal, are known for their friendly and knowledgeable service, ensuring that customers receive guidance throughout their engagement ring purchasing journey.

With a total of 42 reviews analyzed, the store has received a mix of positive and negative feedback. Positive reviews commend the high-quality craftsmanship, friendly service, and the owner’s expertise in jewelry design and repairs. Customers appreciate the personalized attention offered by the staff, who are described as helpful and committed to delivering excellent service. Conversely, there are negative reviews that note instances of unprofessional behavior and a lack of customer service in specific cases, which detracted from some customers’ experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 71%
Neutral: 12%
Negative: 17%

Operating Hours:
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 6:30 PM |
| Tuesday | 10:00 AM - 6:30 PM |
| Wednesday | 10:00 AM - 6:30 PM |
| Thursday | 10:00 AM - 6:30 PM |
| Friday | 10:00 AM - 6:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff Members: Michael Jammal, Theresa Jammal

Best Review:
Sandra noted that Michael has provided outstanding service over the years, highlighting the beautiful rings he has designed and crafted for her.

Worst Review:
Debra expressed dissatisfaction with a repair service, claiming that a valuable clasp was replaced with a lesser quality item without her consent, leading her to question the integrity of the business.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.