M & L Jewelers, located at 3218 S White Rd, San Jose, CA 95148, offers a range of jewelry services, notably specializing in the creation of engagement rings. With an overall customer rating of 3.9 from 32 reviews, this family-owned jewelry store has been a staple in the Evergreen area for over 30 years. Customers appreciate the personal touch from the staff, who are described as friendly and accommodating.
The jeweler provides various services including jewelry repairs, resizing, and custom engagement rings. Many customers have reported fast and affordable service for simple repairs, such as watch battery replacements, which often come with warranties. However, some negative reviews highlight experiences of perceived overpricing for resizing services and questions regarding honesty in the quality of repairs.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
{Overall Sentiment from Online Customer Reviews:}
Positive: 60%
Neutral: 25%
Negative: 15%
{Best Review:}
Tony noted the excellent service he received, praising the friendly nature of the staff and their skill in handling repairs with care.
{Worst Review:}
A customer named V.C. expressed frustration over high prices, stating that the costs were much higher than other local jewelers, which led to a negative impression of the business.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 48
Store Phone Number: 4082706080