M and N Watch Repair and Jeweler, San Jose CA

M & N Watch Repair & Jeweler operates in San Jose, CA, providing an array of jewelry services, with a special emphasis on engagement ring creation. Located at 6168 Bollinger Rd, San Jose, CA 95129, the shop has garnered 72 reviews, showcasing a mix of experiences from customers.

The skilled staff at M & N, identified as a friendly couple, are noted for their efficient watch repair services and reasonable pricing. Regular customers appreciate the professionalism shown in various tasks, particularly in engagement ring crafting and repair work. Many reviews highlight the expertise in handling intricate tasks and offering quick turnarounds on battery replacements and band adjustments, often under 10 minutes.

However, some customers have expressed dissatisfaction regarding customer service, specifically noting instances of rudeness and concerns over communication barriers. A few reviews mention unexpected charges and less-than-satisfactory outcomes for certain repairs.

Overall Sentiment from Online Customer Reviews:
The overall atmosphere of customer feedback reflects a positive sentiment towards the craftsmanship and service provided at M & N Watch Repair & Jeweler. Approximately 65% of reviews are positive, 20% are neutral, and 15% carry a negative sentiment.

Best Review:
A reviewer shared that M & N is an incredible place for watch battery replacements, highlighting their quick service and reasonable prices. The expertise and friendly demeanor of the staff left a lasting impression, making them a go-to shop for various watch-related needs.

Worst Review:
One customer reported a negative experience regarding customer service, stating they felt rushed and unvalued during their visit. The interaction left them frustrated, and they were unhappy with how their watch stopped working after a battery replacement.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10 AM - 6:30 PM
- Tuesday: 10 AM - 6:30 PM
- Wednesday: 10 AM - 6:30 PM
- Thursday: 10 AM - 6:30 PM
- Friday: 10 AM - 6:30 PM
- Saturday: 10 AM - 5:00 PM
- Sunday: Closed

Staff Members: None specified.