R & J Jewelry and Loan, located at 1775 Story Rd Ste 115, San Jose, CA 95122, is a reputable jeweler specializing in engagement ring creation and exceptional customer service. Known for their extensive selection of fine jewelry, including diamonds and luxury watches, this family-owned business has been a staple in the San Jose area for over forty-six years. The knowledgeable staff, including experts in diamonds and Rolex watches, are dedicated to providing personalized service and fair offers for both loans and purchases.

This store operates in Santa Clara County and offers a variety of services, such as cash loans on items, custom jewelry creation, and a wide array of pre-owned luxury goods. The commitment to customer satisfaction is reflected in numerous positive reviews that highlight their friendly approach and willingness to accommodate individual needs during the engagement ring selection process.

Overall Sentiment from Online Customer Reviews:
Based on the review analysis, the sentiment towards R & J Jewelry and Loan is predominantly positive. Out of a total of 254 reviews, approximately 80% reflect a positive sentiment, 15% are neutral, and 5% convey negative feelings regarding experiences at the store.

Highlight Reviews:
Best Review: A customer praised the extensive selection of jewelry and noted the professionalism of the staff, emphasizing that the experience was akin to visiting family while shopping for a beautiful engagement ring. This sentiment was expressed by Gwendolyn, who appreciated the efficiency and kindness of the staff.

Worst Review: A reviewer expressed disappointment with an offer, feeling undervalued when attempting to pawn a gold coin. This negative feedback came from A.T., who felt the pricing was unfair compared to other pawn shops.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Thursday: 10 am – 6 pm
- Friday: 10 am – 6 pm
- Saturday: 10 am – 4 pm
- Sunday: Closed
- Monday: 10 am – 6 pm
- Tuesday: 10 am – 6 pm
- Wednesday: 10 am – 6 pm

Staff Members:
- Angel Manzano
- Janis Schneider