Aruba Gold Jewelry, located at 36 NE 1st St #137, Miami, FL 33132, operates in the heart of the Seybold Jewelry Building, specializing in fine jewelry and custom engagement ring creation. The store has garnered attention since its establishment in 1982, emphasizing customer satisfaction and luxury service. They offer a range of services, including fine jewelry sales, custom watch designs, and jewelry repairs, with a particular focus on engagement rings that cater to the unique preferences of clients.
The establishment has received a total of 18 reviews, reflecting a mixture of sentiments from its clientele.
Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 25%
Negative: 13%
Customers have praised the knowledgeable staff, particularly noting their expertise in engagement ring design. Several reviews highlight the exceptional customer service provided by staff members, including Leonor, who is credited for her professionalism and attention to detail in the ring creation process.
However, there are mixed reviews regarding some customer experiences, with complaints citing issues like poor communication and dissatisfaction with service aspects.
Best Review:
A customer named Karina expressed immense satisfaction with the wedding bands purchased from Aruba Gold, complimenting the personalized service and attention offered by the staff.
Worst Review:
James criticized the store's staff for their unpleasant demeanor during his inquiry about a ring, leading him to feel unwelcomed and ultimately decide against making a purchase.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 10:30 AM - 5:00 PM
- Tuesday: 10:30 AM - 5:00 PM
- Wednesday: 10:30 AM - 5:00 PM
- Thursday: 10:30 AM - 5:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members Mentioned:**
- Leonor Rancano
- Ramon
- Noni
Positivity Score: 74.5%
Total Customer Feedback Reviewed: 18
Store Phone Number: 3053582867