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Morays Jewelers, located at 116 Miracle Mile, Coral Gables, FL 33134, is renowned for its exceptional engagement ring creation and customer service, supported by a legacy spanning seven generations. The store offers a wide array of exquisite jewelry, including personalized engagement rings, and prides itself on its knowledgeable staff, led by owner Sandy Hequin.
Customer reviews indicate a mixed atmosphere. While many praise the staff's expertise and the quality of the jewelry, some customers express dissatisfaction with service experiences, particularly related to warranties and communication. The store has received a total of 13 reviews.
Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 15%
Negative: 23%
Best Review:
A customer highlighted the friendly and knowledgeable service provided by the staff, particularly mentioning that they felt at ease during their search for jewelry.
Worst Review:
Another customer described their experience as frustrating, citing issues with warranty service on a watch, which led them to seek help from an official brand store instead.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members: Sandy Hequin (Owner)
Positivity Score: 69.5%
Total Customer Feedback Reviewed: 13
Store Phone Number: 3053740739
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