R. G. Jewelers, located at 5753 Bird Rd, Miami, FL 33155, operates in Miami-Dade County and specializes in creating beautiful engagement rings as well as offering a wide array of jewelry services and repairs. The store has garnered a reputation for its exceptional customer service, with a staff that has received numerous accolades from patrons. Reviews highlight the quality of craftsmanship, with particular praise directed towards Julio, who is recognized for bringing customers' visions to life.
Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Sunday | Closed |
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 6 PM |
Overall, this jewelry store has received a total of 11 reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Positive reviews emphasize the excellent service, high-quality materials, and the attention to customer needs. Customers feel that R. G. Jewelers is a reliable choice for custom designs and repairs. On the contrary, some customers expressed dissatisfaction with specific transactions, citing issues with the quality of products, particularly concerns regarding authenticity.
Best Review:
Melissa noted that the service was outstanding, and the staff promptly created a beautiful name bracelet, maintaining clear communication throughout the process.
Worst Review:
Maria mentioned a negative experience related to a chain purchased over two years ago, which turned out to be of lower quality than expected, leading to feelings of being misled.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 11
Store Phone Number: 3056673772