Iza & Sons, located at 36 NE 1st St Ste 401, Miami, FL 33132, specializes in the creation of exquisite engagement rings and fine jewelry. Known for their exceptional customer service and attention to detail, the skilled staff, including Nurys and Jorge, assist customers in designing custom pieces that fit their vision and preferences. This family-run business has garnered attention for providing GIA certified diamonds and personalized jewelry solutions.
Operating in Miami-Dade County, Iza & Sons is recognized for its welcoming atmosphere and commitment to quality. They pride themselves on transparency in pricing, ensuring that clients feel comfortable and informed throughout the purchasing process.
Overall, customer reviews reveal a largely positive sentiment towards Iza & Sons, with approximately 85% of reviews highlighting satisfaction with the engagement ring creation process and customer service, while around 15% share concerns about specific customer interactions or experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 0%
Negative: 15%
Best Review: A customer praised the team at Iza & Sons for their remarkable service and craftsmanship, noting that they felt genuinely cared for during the process of designing their engagement ring.
Worst Review: One reviewer expressed dissatisfaction, mentioning a lack of thoroughness from a staff member that left them feeling uncertain during their buying experience.
**Operating Hours**:
- Monday: 9:30 AM - 5:00 PM
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Members: Nurys, Jorge
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 18
Store Phone Number: 3053742569