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Zales Jewelers, located at 1455 NW 107th Ave., Suite 834A, Miami, FL 33172-2711, offers a wide range of jewelry services, with a strong emphasis on engagement ring creation. Known as "America's diamond store" since 1924, Zales provides customers with the ability to custom design engagement rings to suit their unique preferences.
Customers appreciate the knowledgeable staff, particularly individuals like Israel Molina and Arianna, who have been recognized for their exceptional customer service and expertise in assisting customers with their jewelry needs. Zales also offers various services including custom jewelry creation, repair, cleaning, and inspection of jewelry, as well as trade-in options.
This location has received mixed reviews, with a total of 85 reviews analyzed. The sentiment breakdown reveals a general atmosphere of satisfaction with a score of 78% positive, 15% neutral, and 7% negative.
### Opening Hours
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
### Staff Members
- Israel Molina
- Arianna
##### Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%
### Best Review:
Infinite Sunrays praised the exceptional service at Zales, highlighting the attentiveness of the staff and their ability to assist in finding the perfect piece of jewelry.
### Worst Review:
Hevia Sierra expressed frustration with the lack of service and attention from staff during a visit, indicating that they felt ignored despite waiting for assistance.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 85
Store Phone Number: (305) 470-1949
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