Buchwald Jewelers, located in the historic Seybold Building in Miami, Florida, specializes in engagement ring creation and offers a wide selection of fine jewelry and timepieces. With a reputation built over 90 years, they provide GIA certified diamonds and a consultation-focused approach, allowing customers to create a personalized engagement ring that matches their vision and budget. The knowledgeable staff, including Joe De La Torre, is commended for their exceptional customer service, guiding clients through the selection process without pushing for unnecessary sales.
The store operates in Miami-Dade County and offers valet parking for convenience.
Address: 36 NE 1st St, Suite 123, Miami, FL 33132
Phone: (305) 373-5283
**Operating Hours**:
- Monday - Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
The sentiment from online customer reviews is predominantly positive, with approximately 78% of reviews praising the staff's service and the quality of jewelry. About 15% of reviews were neutral, reflecting general satisfaction with aspects of the service without strong emotions. Unfortunately, 7% expressed dissatisfaction, primarily concerning customer service issues.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%
Best Review:
Robert highlighted the outstanding assistance provided by Joe the Jeweler, noting his extensive knowledge and friendly atmosphere while emphasizing that Buchwald Jewelers is the go-to place for jewelry needs.
Worst Review:
Scott expressed disappointment in the customer service related to a watch repair, feeling misled about warranty coverage and treatment from the staff, leading to a negative impression of Buchwald Jewelers.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.