Rachel B. And Co, Miami, FL
Mira Jewelers operates at 13797 S Dixie Hwy, Miami, FL 33176, and can be contacted at (305) 232-5299. This full-service, family-owned jewelry store has been a staple in Miami-Dade County since 1983, known for its wide selection of GIA and EGL certified diamonds, along with exceptional engagement ring and wedding band offerings. Custom designs and specialty orders are available, crafted with the utmost care by experienced in-house experts. Mira Jewelers also provides on-site jewelry and watch repair services.
Across 39 reviews, the overall sentiment from online customer reviews is predominantly positive, with approximately 75% of reviews expressing satisfaction with their experiences. Customers frequently commend the knowledgeable staff, particularly noting the exceptional service provided by owner Donny and his team. Merging craftsmanship with customer care, reviewers highlight the beautiful quality of the rings and the effort put into custom orders. However, some negative feedback does emerge, indicating instances of perceived poor customer service, suggesting that not every interaction meets the high standards emphasized by regular customers.
Best Review: A customer praised the store for creating stunning engagement and wedding rings, expressing gratitude for the fantastic service provided by Donny and his staff, stating that the entire process was smooth and enjoyable.
Worst Review: Another review highlighted poor customer service, mentioning a negative experience where the staff appeared dismissive, leading to the customer feeling undervalued during their visit.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|------------------------------|
| Tuesday to Saturday: 10:00 AM - 6:00 PM |
| Sunday & Monday: Closed |
Staff members mentioned include Donny, the owner.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 39
