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Continental Jewelers, located at 17 E Flagler St, Ste 115, Miami, FL 33131, is a family-owned jewelry store with over 50 years of experience in crafting custom engagement rings and fine jewelry. Known for attentive service, they cater to clients looking for personalized jewelry, including custom designs, wholesale diamonds, and watches. The staff, including Zeff, is noted for their professionalism and sincerity, creating a welcoming atmosphere that encourages clients to feel part of the family throughout the purchasing process.
The store operates with the following hours:
- Monday: 10 AM - 4 PM
- Tuesday: 10 AM - 4 PM
- Wednesday: 10 AM - 4 PM
- Thursday: 10 AM - 4 PM
- Friday: 10 AM - 4 PM
- Saturday: Closed
- Sunday: Closed
Customers have reported a mix of experiences. Positive reviews highlight the great quality of jewelry and exceptional customer service, with many praising the attentive assistance during the engagement ring selection and creation process. However, some negative reviews have criticized the rudeness and unprofessional demeanor of certain staff members, leading to some disappointing experiences for a subset of customers.
Overall Sentiment from Online Customer Reviews:
Out of a total of 16 reviews reviewed, approximately 60% reflect positive sentiments, while 25% are neutral, and 15% express negative experiences.
Best Review:
A customer named Dylan commended the jeweler for their great prices and exceptional customer service, indicating that these qualities were compelling enough to bring him back repeatedly.
Worst Review:
Another reviewer, Lisa, described her experience as extremely negative due to the rude interactions and lack of professionalism she encountered, leaving her dissatisfied with the store's service.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members mentioned include Zeff.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 3053734697
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