Five Star Jewelers, located at 3757 W Flagler St, Miami, FL 33134, boasts a strong reputation for engagement ring creation and exceptional customer service. This well-established jewelry store, with over 1,395 reviews, prides itself on its extensive selection of fine jewelry, including custom engagement rings tailored to meet individual preferences. The staff, including dedicated professionals like Mariuska, Rosy, and Dianelys, are known for their warm assistance and expertise, ensuring every customer feels valued and supported during their journey to find the perfect ring.

Customers appreciate the variety and quality of pieces offered, often praising the establishment's commitment to customer satisfaction. Shoppers benefit from in-house financing options, making luxurious pieces accessible without the immediate financial burden.

However, there are some mixed sentiments within the customer feedback. While many reviews highlight fantastic interactions and memorable experiences, some customers express dissatisfaction, particularly related to service delays or unexpected fees.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours**:
- Monday: 10:30 AM - 7:00 PM
- Tuesday: 10:30 AM - 7:00 PM
- Wednesday: 10:30 AM - 7:00 PM
- Thursday: 10:30 AM - 7:00 PM
- Friday: 10:30 AM - 7:00 PM
- Saturday: 9:00 AM - 7:00 PM
- Sunday: 11:00 AM - 4:00 PM

**Staff Members Noted**: Mariuska, Rosy, Dianelys.

Best Review:
Luz praised the inviting atmosphere and outstanding customer service, particularly appreciating the attentive nature of the staff, which made her feel valued as a long-time customer.

Worst Review:
Lory expressed frustration about hidden fees and a lack of transparency regarding pricing, suggesting potential customers exercise caution when considering their purchase decisions.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*