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Vivid Diamonds & Jewelry, located at 169 E Flagler St #905, Miami, FL 33131, is a beloved destination in Miami-Dade County for those looking to create stunning engagement rings. With a stellar reputation built on 98 customer reviews, this shop is known for its commitment to quality and craftmanship.
Ari and Alon, the talented owners, lead a team of expert jewelers who are passionate about helping clients design their dream rings. Customers rave about the personalized experience, often mentioning how the staff listens closely to their desires and provides expert guidance throughout the entire process. The atmosphere is welcoming, and many have noted that they feel like part of the Vivid Diamonds family from the moment they walk in. While most feedback is overwhelmingly positive, some reviews do bring up minor communication lapses.
Customer Sentiment: Overall, around 80% of customers express high satisfaction with their experience, while 10% feel neutral and 10% reported some issues.
Opening Hours:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Best Review: One reviewer, Abel, praised the incredible attention to detail and felt that Ari made the entire process of choosing the engagement ring stress-free and enjoyable, resulting in a piece that exceeded all expectations.
Worst Review: Maritza expressed disappointment regarding an unpleasant interaction, claiming that her needs were not adequately met and felt undervalued during her visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 98
Store Phone Number: 3057222753
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