HomeStore LocatorFLMiamiZales Jewelers - 359 Aventura Mall
70.5% Score | Zales Jewelers - 359 Aventura Mall, Miami FL

Zales Jewelers, located in Aventura Mall at 19575 Biscayne Blvd, Ste 359, Miami, FL 33180, offers a comprehensive range of jewelry services, specializing in engagement ring creation. With a focus on customer satisfaction, the skilled team assists clients in selecting the perfect ring, from breathtaking diamond pieces to personalized designs. Customers often praise the staff for their exceptional service and extensive knowledge, particularly highlighting individual consultants like Lucy and Gloria for their helpfulness and expertise.

However, some customers have expressed disappointment with specific experiences, noting issues with repair services and warranty claims. Despite these mixed sentiments, the overall atmosphere remains positive, with many reviews reflecting a generally welcoming and supportive environment.

Operating hours are as follows:
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 7:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 62%
Neutral sentiment: 17%
Negative sentiment: 21%

Best Review:
Paddy commended Lucy for her wonderful service, appreciating her patience and expertise during their visit, which led to a thrilling purchase.

Worst Review:
Jann detailed a frustrating experience regarding warranty service, feeling that the staff was initially unhelpful and lacked respect, ultimately leading to dissatisfaction with how a repair was handled.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 70.5%
Total Customer Feedback Reviewed: 286

Store Phone Number: (305) 935-3100

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Zales Jewelers - 359 Aventura Mall
Zales Jewelers - 359 Aventura Mall
70.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Zales Jewelers - 359 Aventura Mall
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