Maurice's Jewelers, located at 11865 S Dixie Hwy, Miami, FL 33156, operates in Miami-Dade County and has a sterling reputation for creating exquisite engagement rings and providing exceptional customer service. This family-owned business, founded in 1935 by Maurice Koppel, has cultivated a loyal clientele due to its commitment to quality and craftsmanship.

Customers praise the knowledgeable staff for their attentiveness and helpfulness. The owner Andrew Koppel and his team, including standout associates like Sasha and Dominique, are well-regarded for their patient approach and dedication to assisting clients in selecting and customizing their perfect engagement rings. The store is noted for its extensive selection, ranging from luxurious to more affordable options, allowing clients to find pieces that fit various budgets.

On the other hand, there have been a few concerns raised by customers about inconsistent battery replacement services and pricing discrepancies, particularly regarding watch repairs. Some felt they received unsatisfactory explanations about repair processes or pricing, which affected their overall experience.

Overall Sentiment from Online Customer Reviews:
Positive: 73%
Neutral: 20%
Negative: 7%

Best Review: A customer highlighted the superb experience in purchasing a stunning diamond engagement ring, mentioning the exceptional service provided by the staff and the beautiful selection available.

Worst Review: Another customer expressed disappointment regarding inconsistent service and repair costs for a luxury watch, stating they felt neglected and undervalued during their visit.

Opening Hours:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Staff Members: Andrew Koppel, Dominique, Sasha

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.