Burma Jewelers, located at 169 East Flagler St, Suite 632 in Miami, FL, is a delightful destination for those seeking to create a perfect engagement ring. This jewelry store has carved out a niche in the heart of Miami-Dade County, boasting a reputation for quality craftsmanship and attentive customer service.
Under the ownership of Alberto Hernandez, the team at Burma Jewelers is known for their expertise in custom jewelry design. Customers appreciate the personalized approach, where staff members listen to their ideas and provide valuable guidance throughout the design process. Many reviews highlight the inviting atmosphere, making it a comfortable place for couples to explore their options together. Overall, feedback indicates that most clients leave feeling happy with their experience, although a few have noted minor delays in the design timeline.
Customer Sentiment: Approximately 80% of customers report high satisfaction levels, while 15% have had neutral experiences and 5% have raised concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Mark praised the team for their outstanding service and the ability to turn his vision into a stunning engagement ring, feeling supported every step of the way.
Worst Review: Sarah expressed disappointment with the communication regarding her order status and felt her inquiries were not addressed promptly.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 2
