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Armando Rey Jewelers is a family-owned jewelry store located at 818 S 9th St, Philadelphia, PA 19147, serving the Philadelphia community with a strong focus on engagement ring creation and personalized service. The store is known for its attentive and friendly atmosphere that makes customers feel like family. Armando and his wife are often highlighted for their dedication to providing exceptional customer care and high-quality custom jewelry. The selection includes a range of diamond shapes and styles catered to individual preferences, ensuring that each engagement ring is unique.
The shop offers various services, including jewelry repairs and custom designs, making it a go-to destination for couples seeking the perfect engagement ring. They are praised for their professionalism, craftsmanship, and the ability to work within customer budgets.
However, there have been a few negative experiences, with some reviewers noting instances of inconsistent service and long wait times, particularly when the store has been busy.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The customer reviews suggest a predominantly positive sentiment toward Armando Rey Jewelers, with many praising the personalized service and craftsmanship, while some negative feedback relates to customer experience inconsistencies.
Best Review:
Leah mentioned that Armando and his wife provide outstanding service, highlighting the stunning custom rings they create that garner frequent compliments.
Worst Review:
Hakeem experienced difficulties accessing the store when the owner was inside alone, feeling unwelcome despite seeing the owner serve other customers.
Hours of Operation:
Tuesday: 10 am–6 pm
Wednesday: 10 am–8 pm
Thursday: 10 am–6 pm
Friday: 10 am–8 pm
Saturday: 10 am–5 pm
Sunday: Closed
Monday: 10 am–6 pm
Staff:
Armando Rey
Alyce Rey
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 76
Store Phone Number: 2159289664
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