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International Manufacturing Company, located at 712 Chestnut Street, Philadelphia, PA 19106, offers exceptional jewelry casting services, particularly specializing in engagement ring creation. With over 10 reviews compiled, the company showcases a strong reputation for its detailed craftsmanship and customer-focused service. The establishment is known for casting in a variety of precious metals, including Platinum, Gold, Silver, Bronze, and No Lead Brass.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 10%
Negative: 0%
Customers consistently highlight the fine quality of workmanship and the attentive customer service provided by the team. Positive feedback emphasizes that the staff is responsive, communicative, and skilled at interpreting designs, leading to results that exceed expectations. In contrast, a rare negative review pointed out issues regarding communication about intricate detailing, although this does not seem to reflect the overall customer experience.
Best Review:
Christine commends the company for outstanding attention to detail and quality control, noting that their work has consistently surpassed her previous experiences with other manufacturers over the past decade.
Worst Review:
Jonas expressed dissatisfaction regarding the handling of detailed pieces, indicating a lack of adequate communication from the customer service representative during the process.
Operating Hours:
- Tuesday: 8:30 AM – 5:00 PM
- Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:30 AM – 5:00 PM
- Friday: 8:30 AM – 3:00 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 8:30 AM – 5:00 PM
Staff:
Charles Newman (Owner)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 10
Store Phone Number: 2159257558
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