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Watch Company, located at 1625 Chestnut St, Suite 110, in Philadelphia, PA, has carved out a niche for itself among local jewelry stores, especially when it comes to engagement ring creation and watch services. Operating in the vibrant Shops at Liberty Place, this store provides a variety of services, including watch repairs, battery replacements, and of course, the thoughtful crafting of engagement rings.
The staff is often highlighted for their friendly demeanor and willingness to assist customers in selecting and creating pieces that truly resonate. However, customer experiences can vary; while many appreciate the quick turnaround and knowledgeable service, others have raised concerns about pricing and workmanship quality.
Customer Sentiment: Approximately 70% of customers leave satisfied with their experiences, while 15% have shared neutral opinions, and around 15% have expressed dissatisfaction with either service or results.
Opening Hours:
Monday to Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
Best Review: Greg praised the excellent battery service and warm atmosphere, feeling that the staff genuinely cares about ensuring customer satisfaction.
Worst Review: Clayton had a frustrating experience with battery replacement, needing multiple visits due to issues that arose shortly after the service, leaving him dissatisfied with the repair quality.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 81
Store Phone Number: 2154961304
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