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Unclaimed Diamonds, located at 113 S 8th St, Philadelphia, PA 19106, specializes in crafting beautiful engagement rings and offers a range of quality jewelry options. Operating in Philadelphia County, the store has a long-standing history and is known for its impressive customer service. The staff, including well-regarded members like Cory and Matthew, are dedicated to helping clients find the perfect jewelry piece, particularly when it comes to engagement rings. Unclaimed Diamonds highlights a unique selling point by dealing with "unclaimed" layaway rings, providing customers a chance to purchase items at more accessible price points.
The business maintains a welcoming environment, evident through numerous positive reviews focusing on the professionalism and personal touch from the team. Customers frequently praise the knowledgeable and courteous service received during their visits, which enhances the overall shopping experience.
However, some negative reviews point to concerns regarding perceived pricing inconsistencies and customer expectations when trading in or purchasing jewelry. Overall, the store's unique focus on engagement rings and its commitment to customer satisfaction make it a noteworthy destination for couples.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 5%
Negative: 10%
Best Review: Beverly highlighted the exceptional service provided by Nadya when selecting her engagement ring, emphasizing her patience and professionalism that made the experience enjoyable and memorable.
Worst Review: Anne expressed frustration over the inconsistent offers made when attempting to sell her jewelry, feeling that other jewelers had disrespected her situation, contrasting her experience with the cordiality and service at Unclaimed Diamonds.
**Store Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 12:00 PM - 4:00 PM
Staff Members: Cory, Matthew
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 356
Store Phone Number: 2159233210
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