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Barton & Chase Inc. is a reputable jeweler located at 731 Walnut St, Philadelphia, PA 19106, serving the community with a focus on watch parts and repair services. The store has gained a solid reputation for providing excellent engagement ring creation and various jewelry repair services in Philadelphia County.
With 56 reviews gathered from various platforms, the overall sentiment from online customer reviews is predominantly positive. Customers appreciate the reliable service and expertise offered by the knowledgeable staff. Specifically, they commend the fair pricing for services like watch battery replacements and watch resizing, often highlighting the friendly and efficient nature of the staff. However, there are also some negative sentiments noted, particularly regarding instances of perceived rudeness or slow service.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
Operating hours for Barton & Chase Inc. are as follows:
| Day | Hours |
|-----------|-------------------|
| Monday | 8:30 AM - 5:00 PM |
| Tuesday | 8:30 AM - 5:00 PM |
| Wednesday | 8:30 AM - 5:00 PM |
| Thursday | 8:30 AM - 5:00 PM |
| Friday | 8:30 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Noted staff members include Ken, the owner.
Best Review: A customer praised the outstanding service for repairing a Movado watch, noting that the charges were surprisingly low compared to other shops. They described the quick turnaround and friendly service as exceptional.
Worst Review: Another customer expressed disappointment with their experience, mentioning that the interaction felt unwelcoming and that they left without utilizing the services after being told the repair person was unavailable.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 56
Store Phone Number: 2159221886
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