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William Schwartz Distinctive Jewelry, located at 1831 Chestnut Street, Philadelphia, PA 19103, is a cherished destination for couples looking to create their dream engagement rings. With a solid reputation in the local community, this jewelry store provides a personal touch, ensuring that each customer feels valued and heard throughout the design process.
Under the guidance of owner Russell Schwartz, customers engage with a team that specializes in custom jewelry creation. Reviewers rave about Russell's knowledge and approachability, noting that he takes the time to understand their unique preferences and stories before offering tailored design options. The store excels in providing quality craftsmanship and memorable, heartfelt customer experiences, enhancing the joy of selecting a significant piece. Though positive sentiments dominate, a few customers have cited occasional issues with communication or service delays, but these seem to be the exception rather than the rule.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% have neutral feedback and 5% report concerns.
Opening Hours:
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday and Monday: Closed
Best Review: Emma praised Russell for listening closely to her vision for a custom engagement ring, delivering an exquisite design that exceeded her expectations.
Worst Review: Nancy expressed disappointment with her experience related to a vintage Rolex watch repair, feeling that the customer service offered did not meet her expectations.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 232
Store Phone Number: 2155671908
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