Sydney Rosen Company Philadelphia PA
Sydney Rosen Company, located at 714 Sansom St, Philadelphia, PA 19106, is a renowned jeweler specializing in engagement rings and fine jewelry. With over 75 years of experience, this family-owned establishment is recognized as a premier destination for creating custom engagement rings. The knowledgeable staff, including owners David and Steven Rosen, are celebrated for their exceptional customer service and dedication to educating clients about their options.
The services offered include custom engagement ring design, diamond sales, and repairs. The atmosphere at the store is inviting, ensuring customers feel comfortable throughout the purchasing process. It operates in the Philadelphia County area, specifically on Jeweler's Row, where it has built a loyal clientele over the years.
Overall, Sydney Rosen Company has received a total of 128 reviews, showcasing a blend of positive and negative sentiments.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Positive reviews highlight the educational approach of the staff and the beautiful selection of high-quality diamonds, emphasizing a pleasant and pressure-free buying experience. However, some negative feedback mentions issues with order fulfillment and delays in receiving purchased items.
Best Review:
A customer praised the exceptional service at Sydney Rosen Company, describing how the knowledgeable staff took the time to educate them about diamonds and provided personalized recommendations, ultimately leading to a beautiful engagement ring within their budget.
Worst Review:
One customer expressed frustration over a significant delay in receiving a wedding band, indicating that despite several reassurances, the order did not arrive in time for their wedding.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Tuesday: 10:00 AM – 4:30 PM
- Wednesday: 10:00 AM – 4:30 PM
- Thursday: 10:00 AM – 4:30 PM
- Friday: 10:00 AM – 4:30 PM
- Saturday: 10:00 AM – 4:30 PM
- Sunday: Closed
- Monday: Closed
Staff members mentioned include David Rosen and Steven Rosen.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 128
