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Tang's Jewelry Corporation, located at 711 Sansom St, Philadelphia, PA, operates in the heart of Philadelphia's Jewelers' Row, offering exceptional services in engagement ring creation and custom jewelry design. With a strong focus on customer satisfaction, the store is known for its family-run atmosphere, where the owner, Yen, and her knowledgeable staff provide expert guidance throughout the ring-buying process.
This establishment has garnered a total of 41 reviews, reflecting a generally positive sentiment. Customers frequently commend the high-quality service and the personalized approach taken by the team, particularly in the creation of custom engagement rings. Many clients appreciate the transparency regarding pricing and the quality of the diamonds, often noting that the rings crafted here exceed their expectations without feeling pressured to overspend.
However, some reviews highlighted instances of dissatisfaction, pointing to issues with service quality and communication, which occasionally left clients feeling undervalued during their visits.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 4:30 PM
- Wednesday: 10:00 AM - 4:30 PM
- Thursday: 10:00 AM - 4:30 PM
- Friday: 10:00 AM - 4:30 PM
- Saturday: 10:00 AM - 4:30 PM
- Sunday: Closed
Staff Members:
- Yen T. (Owner)
Best Review:
A customer praised Yen for her expertise and patient guidance during the engagement ring selection process. They found the diamond options to be top-notch and reasonably priced, making them eager to return for wedding bands.
Worst Review:
Another reviewer expressed disappointment in the quality of service and noted feeling misled about the condition of a purchased diamond, leading to a negative perception of the store’s overall integrity.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 41
Store Phone Number: 2159228264
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