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BEL Jewelers, located at 10101 Verree Rd C, Philadelphia, PA 19116, is a family-owned business specializing in engagement ring creation and fine jewelry. With over 30 years in the industry, this jeweler offers a welcoming atmosphere and expert craftsmanship, aided by knowledgeable staff members like Igor, who is praised in several customer reviews for his exceptional service and dedication to making the jewelry-buying experience enjoyable.
The store primarily serves the Philadelphia area, including Bucks County, offering a variety of services such as custom jewelry design, repairs, and appraisals. Customers appreciate the personalized attention they receive when selecting engagement rings and other jewelry, contributing to the shop's reputation as a reliable family jeweler.
A comprehensive review analysis reveals a total of 223 customer reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 10%
- Negative: 12%
Customers frequently highlight their satisfaction with the selection of engagement rings and the diligent customer service provided. However, a notable concern arises from isolated negative experiences related to repairs and customer interactions.
Best Review:
One customer shared that after several purchases and a custom design process, the engagement ring created for their fiancé was stunning, receiving countless compliments. They emphasized the exceptional, caring service from Igor and his team throughout their visit.
Worst Review:
A different customer expressed dissatisfaction after receiving a ring that had several damaged diamonds, stating that the store refused to provide a refund or replacement, making them feel misled about the quality of the item.
| Operating Hours | |
|-----------------------|---------------------------|
| Monday to Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | Closed |
| Thursday to Friday | 10:00 AM - 5:30 PM |
| Saturday | 11:00 AM - 4:00 PM |
| Sunday | Closed |
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 83%
Total Customer Feedback Reviewed: 223
Store Phone Number: 2159696666
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