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Simons Brothers Company, located at 2424 E Sergeant St, Philadelphia, PA 19125, has been a cherished name in custom jewelry creation since 1839. Nestled in the heart of Kensington, this historic establishment specializes in the creation of bespoke engagement rings and a variety of gold and silver jewelry, marked by a legacy of craftsmanship and innovation.
With a rich history that dates back over 180 years, Simons Brothers has garnered a loyal clientele who appreciate their dedication to quality and personalized service. Customers often rave about the knowledgeable staff, who take the time to understand each client's unique vision and guide them through the design process, ensuring a memorable experience that transforms their ideas into stunning jewelry pieces.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while around 10% have shared neutral reviews, and 10% encountered issues primarily related to communication.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: By Appointment Only
Sunday: Closed
Best Review: Emily praised the attentive service she received when designing her engagement ring, noting the staff's genuine interest in bringing her dream to life.
Worst Review: Mark expressed disappointment with a delayed order, mentioning that he felt the communication regarding his ring’s status could have been improved.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2
Store Phone Number: 2154269901
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