Merrill Harry and Son, Custom Engagement Rings in Philadelphia , PA

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97% Score | Merrill Harry and Son in Philadelphia PA

Harry Merrill & Son is a celebrated family-operated jewelry store located at 124 S 8th St, Philadelphia, PA 19107, in Philadelphia County. Established in 1954, they specialize in custom engagement ring creation, redesigning jewelry, and offering a selection of exquisite estate pieces. Renowned for their hands-on approach, the staff, including Robert and Nicole, prioritize customer comfort, engagement, and education throughout the buying process. They create bespoke pieces tailored to individual styles and preferences, providing a relaxed, no-pressure environment.

Customers have provided 107 total reviews, reflecting a highly positive sentiment regarding their services.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 4%
Negative: 1%

Positive reviews frequently highlight the attentive service, knowledgeable staff, and satisfaction with the quality of custom design work. Many customers commend the welcoming atmosphere, personalized service, and the seamless experience in creating engagement rings.

Negative reviews, though rare, mostly center around isolated experiences related to service delays during busy periods.

Best Review:
Perry expressed that Harry Merrill & Son delivered a unique and enchanting engagement ring experience. He appreciated the staff’s patience and willingness to ensure every detail was addressed, leading him to feel confident in his custom purchase.

Worst Review:
David reported a negative experience, citing issues with communication and delivery delays. He felt dissatisfied with the final product, claiming the service he received did not meet his expectations.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Staff members noted include Robert and Nicole.

Positivity Score: 97%
Total Customer Feedback Reviewed: 107

Store Phone Number: 2159252718

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97%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.