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Robert H. Mills Jewelers, situated at 1807 Chestnut St, Philadelphia, PA 19103, is a well-known spot for those in the market for custom engagement rings and watch repair services. This jewelry store, tucked away in the vibrant Rittenhouse Square area of Philadelphia, has garnered a mix of reviews from customers, reflecting varied experiences.
The team at Mills Jewelers is known for offering personalized consultations, particularly for engagement ring creations. Customers often appreciate the knowledgeable staff, though experiences can vary. While many commend the craftsmanship and service for watch repairs, a number of reviews suggest that some customers have found the in-store assistance lacking, particularly when it comes to engagement ring selection.
Customer Sentiment: Around 60% of customers report satisfaction with their experience, while 30% express neutral feelings, and 10% share significant concerns regarding customer service.
Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Best Review: Colin praised the quick and efficient service for his watch battery replacement, noting the warm welcome and speedy turnaround time.
Worst Review: Salma expressed disappointment with the customer service when inquiring about engagement rings, feeling that the staff was dismissive and unhelpful.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 10
Store Phone Number: 2155634929
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