Safian & Rudolph Jewelers, Custom Engagement Rings in Philadelphia , PA

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85% Score | Safian & Rudolph Jewelers in Philadelphia PA

Based in Philadelphia, Safian & Rudolph Jewelers is a family-owned establishment that has been a leader in the diamond and fine jewelry market for over 70 years. Located at 701 Sansom St, this jewelry store specializes in creating stunning engagement rings, offering a personalized design experience that is highly praised by customers. The store is known for its knowledgeable and friendly staff who assist clients in selecting the perfect diamond and customizing ring settings according to individual tastes.

The shop boasts a reputation for its welcoming atmosphere, where customers feel at ease without pressure to make immediate purchases. There is a strong emphasis on educating clients about diamond quality, the Four Cs, and guiding them through the selection process. The owners, including Hy Goldberg, prioritize service excellence and customer satisfaction, which is reflected in their lively engagement with patrons.

Operating hours are:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 7:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 6:30 PM |
| Saturday | 10:00 AM - 5:15 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
With a total of 127 reviews analyzed, Safian & Rudolph Jewelers received an overall positive sentiment score of 85%. Positive reviews highlight the exceptional service, professionalism, and the quality of craftsmanship in engagement ring creation. Negative reviews mentioned a few instances of customer dissatisfaction relating to pressure during the sales process and specific customer service experiences.

Best Review:
Nancy Joseph expressed great satisfaction with the quality and service at Safian & Rudolph, noting that they offer the best jewelry shopping experience in Philadelphia.

Worst Review:
Jim H. reported a frustrating experience when his wedding band was mistakenly lost after several errors in service, citing disorganization and inadequate customer support during the resolution process.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff members mentioned:** Hy Goldberg, Rich.

Positivity Score: 85%
Total Customer Feedback Reviewed: 127

Store Phone Number: 2156271834

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85%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.