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Fishtown Jewelers at 1617 Frankford Ave, Philadelphia, PA, is a charming and community-focused jewelry store that specializes in engagement ring creation and repair services. This family-owned establishment combines a rich selection of fine jewelry with exceptional customer service, making it a beloved spot in the neighborhood.
The knowledgeable team, led by owner Kathleen, is dedicated to helping customers craft their dream engagement rings. They are praised for their sincerity, warmth, and expertise, guiding clients through each step of the design process while ensuring a personalized experience. Many reviews highlight how the staff takes the time to listen to individual preferences, often leading to uniquely crafted pieces that reflect the personal stories of their customers.
Customer Sentiment: Approximately 85% of clients express high satisfaction with their experiences, while about 10% have neutral feedback and 5% report issues.
Opening Hours:
Monday: Closed
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Timothy shared his positive experience with the friendly staff, noting their great selection and the attentive service he received while designing his engagement ring.
Worst Review: Jacqulyn expressed disappointment over an interaction with the staff, feeling that her mother's damaged ring was mishandled and her concerns were dismissed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 139
Store Phone Number: 2156343277
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