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Ascot Diamonds, located at 6105 Blue Stone Rd Ste E, Atlanta, GA 30328, is a distinguished jeweler specializing in custom engagement ring creation and comprehensive jewelry services. Operating in Fulton County, this family-owned establishment, which has been in business since 1978, offers a wide selection of diamonds, including both natural and lab-grown options, alongside charming jewelry pieces like wedding bands, earrings, and necklaces. Their knowledgeable staff, including standout professionals such as Roger and Angelica, is praised for exemplary customer service, affording clients a comfortable, pressure-free shopping experience. Many reviews highlight the personalized attention given during the engagement ring design process, showcasing the team's dedication to meeting customer visions and preferences.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The sentiment is largely favorable, with numerous customers expressing satisfaction with their engagement rings and the attentive service provided, while a small fraction reported issues related to product quality or customer service experience.
Best Review:
One customer emphasized the exceptional service received from Roger, who helped craft a stunning engagement ring that perfectly reflected their fiancé's style, highlighting the unique, custom experience Ascot Diamonds offered.
Worst Review:
Another customer shared their disappointment regarding a perceived lack of transparency and integrity in the purchase of earrings that turned out to be misrepresented in quality and material.
| Opening Hours |
|---------------------|
| Monday: 10 AM - 6 PM |
| Tuesday: 10 AM - 6 PM |
| Wednesday: 10 AM - 6 PM |
| Thursday: 10 AM - 6 PM |
| Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 3 PM |
| Sunday: Closed |
Staff Members:
Roger, Angelica
Positivity Score: 90%
Total Customer Feedback Reviewed: 247
Store Phone Number: 4048440800
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