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Chaplin's Jewelry, located at 5980 State Bridge Rd, Johns Creek, GA 30097, is a charming family-owned business that has been a neighborhood favorite for over 23 years. Known for their commitment to trust and excellent customer service, Chaplin's specializes in engagement rings and custom jewelry, making it an ideal destination for anyone looking to create a meaningful piece.
The store is run by Parseg and Julie, a husband and wife team who are frequently praised for their warm, personable approach to helping customers. Shoppers love the inviting atmosphere, with many noting the great selection of diamonds and the willingness to tailor designs to customers’ specific needs. While most reviews reflect appreciation for the attentive service and high-quality offerings, a small number of customers have expressed concerns about availability issues, with one mentioning they found the store empty during their visit.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Sarah highlighted the exceptional guidance she received from Parseg during the process of choosing her engagement ring, noting the personalized service made her feel valued and excited about her purchase.
Worst Review: Christian reported an unsettling experience when he visited, claiming that the store was completely empty of merchandise, leading him to believe it might be closed permanently.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 12
Store Phone Number: 4045227100
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