Cachet Fine Jewelry, located at 2860 Piedmont Rd NE, Atlanta, GA 30305, is a notable jeweler specializing in creating stunning engagement rings. Ben, the owner, alongside his dedicated team, is committed to offering exceptional service, ensuring a personalized experience for clients seeking to design their dream rings. With a strong emphasis on customer satisfaction, Cachet has cultivated a reputation for excellence over its 30 years in business.
Offering a comprehensive array of services, Cachet Fine Jewelry excels in custom piece creation, jewelry repair, and appraisal services, making it a one-stop shop for all jewelry needs. The warm and welcoming atmosphere fostered by the staff adds to its appeal, making clients feel like part of the family.
Based on a review analysis of 169 total customer reviews, the overall sentiment is as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 88%
- Neutral: 8%
- Negative: 4%
Positive reviews frequently highlight the knowledgeable team, specifically mentioning how staff members take the time to educate customers on their options and provide exceptional service throughout the engagement ring creation process.
Negative feedback has occasionally addressed issues such as perceived inconsistencies in communication after a sale and dissatisfaction with the details of specific designs.
Best Review:
Casey commended Cachet for its outstanding service and custom pieces, expressing immense satisfaction with the engagement ring and the overall experience.
Worst Review:
Joseph felt swindled due to the handling of his engagement ring order, mentioning disappointments regarding communication and discrepancies in the promised design.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:30 AM - 6:00 PM
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 5:00 PM
- Sunday: Closed
Staff members mentioned include Ben.
Positivity Score: 92%
Total Customer Feedback Reviewed: 169
Store Phone Number: 4042142268
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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.