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Fast Fix Jewelry and Watch Repairs, located at 3393 Peachtree Rd NE, Atlanta, GA 30326, operates in Fulton County and offers a wide range of services, particularly specializing in engagement ring creation and repair. The store, known for its efficient and friendly staff, including the proprietor Bobby and jeweler James, is committed to providing high-quality craftsmanship and customer service. Customers have praised the welcoming atmosphere and the ability to have repairs completed quickly, particularly emphasizing watch battery replacements and ring repairs.
However, some reviews noted concerns about pricing and customer service experiences, with reports of overpriced services and inconsistent communication. The store has garnered a total of 386 reviews, reflecting a mix of sentiments.
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 30%
Negative: 25%
Best Review:
Kathryn highlighted her positive experience at Fast Fix, emphasizing the friendly service she received while getting battery replacements, noting that the staff were accommodating and efficient.
Worst Review:
Louisa expressed frustration with the manipulative and dishonest service she received, stating that her high-value watch was lost during the repair process and she struggled to retrieve her money.
Operating Hours:
- Sunday: 12:00 PM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
Staff Members:
- Bobby
- James
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 386
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