V.S. White Diamond Company, located at 75 John Portman Boulevard Northwest, Ste 6-S117, Atlanta, GA 30303, specializes in creating stunning engagement rings and offers a wide selection of high-quality jewelry, including loose diamonds. The jeweler operates in Fulton County and is known for its excellent customer service and knowledgeable staff. The phone number for inquiries is (404) 749-4900.
The business operates during the following hours:
| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
With a total of 14 reviews analyzed, the overall sentiment from online customer reviews is as follows:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Positive reviews often highlight the beautiful selection of engagement rings and praised the staff's professionalism and helpfulness in guiding customers through their purchasing decisions. Customers frequently commend the store for its excellent customer service and beautiful jewelry, showcasing an enjoyable shopping experience.
Negative reviews, however, reported instances of dissatisfaction with the quality of diamonds and concerns regarding service issues, particularly surrounding certifications and returns. Some customers felt misled about the quality of their purchases.
Best Review: Arsenio noted the fantastic customer service, extensive jewelry selection, and reasonable prices that make V.S. White Diamond Company a standout choice for engagement rings.
Worst Review: Rylee expressed disappointment with the experience, stating that the staff refused to provide certification documents for a diamond, leaving them frustrated during the return process.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 14