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Eternal Jewels, located at 240 Peachtree St NW, Atlanta, GA 30303, specializes in engagement ring creation and various jewelry services. With a contact number of 404-220-3101, this jeweler operates in Fulton County, offering a mix of wholesale and retail services to cater to different customer needs. The store is known for providing a collaborative experience in engagement ring design, enabling clients to find or create the perfect ring for their special moment.
The reviews highlight both positive and negative experiences. On the positive side, multiple customers emphasized the outstanding customer service and competitive pricing provided by the staff. One customer mentioned the high-quality standards and professional service from an employee, reinforcing the store's commitment to client satisfaction. However, some customers expressed dissatisfaction, citing issues with perceived pricing discrepancies and unreturned calls after initial inquiries. Overall, this mix of feedback paints a balanced picture of the store's reputation.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
**Highlight Reviews:**
Best Review: Daniel praised the jeweler for their exceptional customer service and fair pricing, highlighting a positive experience overall.
Worst Review: Elyse expressed disappointment over pricing concerns and a lack of communication from the store after reaching out for assistance.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 11 AM - 5 PM
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Jay Kavaiya (Employee)
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 4
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