SHOP ENGAGEMENT RINGS WITH JEWELER AI
START NOW!
Oxford Diamonds is a jewelry store located at 4800 Briarcliff Rd NE, Ste 1014, Atlanta, GA 30345, specializing in engagement ring creation and custom jewelry services. With a phone number of (770) 934-1717, this locally owned establishment has been operating since 1995, making a mark in the jewelry community. The store operates in DeKalb County and offers a range of services, including not only custom engagement rings but also jewelry repairs.
According to reviews from various platforms, customers have expressed mixed feelings about their experiences at Oxford Diamonds. The store has received a total of 42 reviews, resulting in an overall sentiment score reflecting the customer reviews:
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 25%
- Negative: 30%
Positive feedback often highlights the store's friendly staff and exceptional customer service, with particular praise for the owner, Suny, and his team. Customers have noted the wide selection and capability to customize jewelry to meet individual needs, claiming the prices are competitive.
In contrast, some customers have raised concerns regarding product quality and service reliability. Negative reviews mention incidents of poor craftsmanship, including engagement rings that have lost stones shortly after purchase and unsatisfactory responses from staff when issues have arisen.
Best Review:
Kay Hanks commended the team at Oxford Diamonds for their outstanding customer service, expressing a desire to return due to the positive experience.
Worst Review:
Susie R. detailed a disappointing experience involving an engagement ring that lost multiple diamonds shortly after purchase, criticizing both the store's product quality and customer service response.
Hours of Operation:
- Saturday: 11 am - 7 pm
- Sunday: 12 pm - 6 pm
- Monday: 11 am - 7 pm
- Tuesday: 11 am - 7 pm
- Wednesday: 11 am - 7 pm
- Thursday: 11 am - 7 pm
- Friday: 11 am - 7 pm
Staff Members Mentioned:
- Suny (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 57.5%
Total Customer Feedback Reviewed: 42
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Other Jewelers in Atlanta, GA
The smart, stress-free path to creating an engagement ring that’s uniquely yours
START NOW