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Earl D. French Inc, located at 6065 Roswell Rd NE, Suite 222, Sandy Springs, GA 30328, is a reputable jewelry store specializing in custom engagement ring creation and repair services. With a history of more than 40 years in the industry, this family-owned business has gained recognition for its exceptional craftsmanship and personalized customer service. The team at Earl D. French, including staff members known for their professionalism and artistic design skills, is dedicated to ensuring clients receive expertly crafted jewelry that meets their unique styles and budgets.
Operating hours are as follows:
- Tuesday: 9 AM – 2 PM
- Wednesday: 9 AM – 2 PM
- Thursday: 9 AM – 2 PM
- Friday: 9 AM – 2 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 9 AM – 2 PM
Customer reviews reveal a generally positive atmosphere surrounding the store, with a sentiment breakdown indicating approximately 75% positive feedback, 20% neutral, and 5% negative.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 20%
Negative: 5%
Many customers commend the store's quality of work and fair pricing, stating the repair and engagement ring design services are top-notch. However, there are occasional negative comments regarding customer service experiences and pricing disputes, emphasizing a need for improved communication.
Best Review:
Krista highlighted the excellent quality of repair services and found them to be reasonably priced, appreciating the personalized approach to her jewelry needs.
Worst Review:
Carrie expressed dissatisfaction with the customer service and felt deceived regarding pricing, indicating a lack of clarity during her engagement with the staff.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 21
Store Phone Number: 4042550881
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