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Harlin Diamonds, located at 75 John Portman Boulevard Northwest, Suite 6N102 in Atlanta, GA, is a cherished local destination for couples seeking custom engagement rings and exceptional customer service. Nestled in the vibrant AmericasMart, this family-owned shop has been creating beautiful jewelry since 1989, driven by a dedication to high-quality merchandise and personalized design services.
Owner Melanie Harlin Paul and her team are known for their warm, welcoming approach. They take the time to understand each customer’s unique vision, helping them find or design the perfect engagement ring. Clients often remark on the friendly atmosphere and expert guidance provided throughout the entire process, making it a memorable experience. Overall, customer feedback leans positively, with many praising the craftsmanship and support received, although some have noted occasional delays during peak times.
Customer Sentiment: Roughly 85% of patrons express high satisfaction, while 10% have neutral experiences and 5% highlight minor issues.
Opening Hours:
Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Shay praised the staff's friendliness and helpfulness, mentioning how they went out of their way to ensure a positive first visit for her.
Worst Review: Carrie expressed dissatisfaction with the communication about her ring's delivery timeline, feeling left in the dark during the waiting period.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 18
Store Phone Number: 4046881942
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