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Chapes-JPL is a jeweler located in Atlanta, GA, specializing in engagement ring creation and a variety of jewelry-related services. The store is situated at 3355 Lenox Rd NE Ste 875, Atlanta, GA 30326, and operates under the phone number 404-504-7021. Chapes-JPL has established a strong presence in the jewelry market, offering competitive rates on loans against fine jewelry and facilitating the buying process for customers looking to sell valuable pieces.
The reviews available for Chapes-JPL showcase a generally positive atmosphere regarding their services. Customers appreciate the discreet location and the professionalism exhibited by the staff, particularly Phillip, who is often mentioned for his personable approach and expertise in valuing jewelry. Many reviews highlight the favorable loan terms, suggesting that the store provides better rates compared to competitors.
However, while most feedback is positive, a few customers did express concerns, particularly regarding service speed during peak hours, indicating that there may be room for improvement in efficiency.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Tracee commended the discreet and secure experience at Chapes-JPL, praising the professional assessment she received for her inherited jewelry and the favorable loan terms offered by the team.
Worst Review:
Feedback was minimal regarding negative experiences, but some customers mentioned occasional delays during busy times, expressing a desire for quicker service.
**Operating Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 1:00 PM
- Sunday: Closed
Staff members mentioned include Phillip.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 4
Store Phone Number: 4045047021
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