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Alexander's of Atlanta Fine Diamonds, located at 2891 N Druid Hills Rd NE, Atlanta, GA 30329, is a family-owned jewelry store known for its engagement ring creation services and custom designs. Established in 1964, this shop prides itself on fostering a no-pressure environment where customers can feel at ease while seeking the perfect piece of jewelry. The store operates in DeKalb County and is committed to high-quality craftsmanship and excellent customer service.
The staff, including owner Jeff Alexander, is often praised for their attentiveness and expertise, helping customers navigate the journey of designing unique engagement rings. Many reviews highlight the welcoming atmosphere and the willingness of the team to listen and address individual needs. However, there are some mixed reviews regarding service consistency and communication, with occasional reports of dissatisfaction that hint at room for improvement.
Customer Sentiment: Approximately 70% of customers express high satisfaction, while 20% provide neutral feedback and 10% share negative experiences.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Laura spoke highly of the dedicated staff, saying they provided excellent support in creating her wedding set, emphasizing the quality and compatibility of the jewelry with her sentimental needs.
Worst Review: Kristin expressed her disappointment with the watch battery service, feeling that her concerns about water resistance were inadequately handled by the staff.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 18
Store Phone Number: 4046343197
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