Italian Gold and Diamond Inc. is a reputable jewelry store located at 250 Ted Turner Dr NW 6 - W122, Atlanta, GA 30303, in Fulton County. Known for its expertise in engagement ring creation and a wide selection of luxury watches, the store operates with a committed staff that strives to provide quality service. Customers frequently highlight the knowledgeable staff, and some mention Alan Ensari as a trusted authority on watches and diamonds.
Operating hours are as follows:
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 5 pm
- Friday: 10 am – 5 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 10 am – 5 pm
- Tuesday: 10 am – 5 pm
With an overall rating of 3.5, the store amassed a total of 8 reviews.
Overall Sentiment from Online Customer Reviews:
The general customer sentiment surrounding Italian Gold and Diamond is mixed, with an estimated 60% positive, 25% neutral, and 15% negative feedback.
Customers appreciate the diverse selection of Rolex watches and the affordability compared to competitors. However, there have been reports of dissatisfaction regarding customer service and pricing for repair services.
Best Review:
Alex commended the store for its great selection of Rolex watches at competitive prices, reflecting positively on the helpful and friendly nature of the staff.
Worst Review:
Jim expressed disappointment over the service he received when his Omega watch was repaired at a higher cost than expected, and he later faced issues with the watch after the service.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 8
Store Phone Number: 4046883200