Jewelry Unlimited, located at 4805 Briarcliff Rd NE, Suite 105, Atlanta, GA 30345, is renowned for its impressive selection of engagement rings and commitment to customer service. With a focus on quality diamond jewelry and luxury watches, the store excels in creating custom engagement rings tailored to individual preferences. The knowledgeable staff, including owner Wafi, are dedicated to guiding customers through the design process, ensuring each piece reflects the couple's unique style.
Operating in DeKalb County, the store offers a range of services, including custom jewelry design, secure shipping, and repair services. Customers can visit the store from Monday to Saturday, 11 AM to 6:30 PM, as it remains closed on Sundays.
Overall, the reviews indicate mixed sentiments from customers, with a total of 598 reviews examined.
Overall Sentiment from Online Customer Reviews:
- Positive: 52%
- Neutral: 25%
- Negative: 23%
Positive feedback highlights the excellent service, friendly staff, and quality craftsmanship that customers appreciate, particularly for custom engagement rings. However, some negative reviews express concerns regarding product integrity and communication challenges.
Best Review:
A customer praised Jewelry Unlimited for their exceptional service and the stunning engagement ring they created, noting the attention to detail and helpful guidance from the staff, particularly from a representative named Niral.
Worst Review:
One customer reported a negative experience after purchasing a Rolex watch that had water damage and was deemed counterfeit, highlighting issues with post-purchase support and dissatisfaction with the product quality.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 11 AM - 6:30 PM
- Tuesday: 11 AM - 6:30 PM
- Wednesday: 11 AM - 6:30 PM
- Thursday: 11 AM - 6:30 PM
- Friday: 11 AM - 6:30 PM
- Saturday: 11 AM - 6:30 PM
- Sunday: Closed
Staff:
- Wafi (Owner)
- Niral (Staff Member)