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J and A Watches and Jewelry in Atlanta, GA, is a reputable jeweler specializing in engagement ring creation and a variety of watch services. Known for its professional staff, which includes dedicated individuals like Mark and Dave, the store fosters a welcoming environment for customers. With a solid history since 1979, it caters to customers in both watch repairs and custom jewelry design, particularly for engagement rings, ensuring a personal touch in every creation.
Located at 2860 Cumberland Mall SE, Atlanta, GA, the store operates in Fulton County. Its contact number is (770) 384-0200. Service options include luxury watch sales, battery replacements, and resizing, making it a one-stop shop for watch and jewelry enthusiasts alike.
The store has accumulated a total of 31 reviews, which reflect a mix of satisfaction and dissatisfaction among customers.
Overall Sentiment from Online Customer Reviews:
Positive: 58%
Neutral: 25%
Negative: 17%
Many customers commend the efficient service and the knowledgeable staff, praising their expertise in both watch repair and jewelry creation. However, the pricing for specific services, especially those related to watch repairs, has drawn some criticism for being on the higher side, leading to a few negative sentiments.
**Opening Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
Best Review:
A customer named G commended the exemplary service provided by the staff at this location, noting their attentiveness and expertise in assisting with watch purchases and repairs.
Worst Review:
Drissconi shared a negative experience, reporting a lack of customer service after a mishap with a repair, where they encountered unprofessional behavior from a staff member.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70.5%
Total Customer Feedback Reviewed: 31
Store Phone Number: 7703996958
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