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Horizon Jewelry is located in the vibrant AmericasMart, Atlanta, GA, offering a wide range of jewelry with a strong focus on engagement ring creation. The store is known for its competitive pricing and options for customization, making it a popular choice for couples looking to create the perfect engagement ring. Customers have noted a mixture of experiences regarding the quality of service and the jewelry itself.
The store has received a total of 13 reviews.
Positive reviews highlight the friendly and helpful staff, who have been praised for their customer service and ability to assist clients in finding great deals. Many customers appreciated their experience and the variety of options available.
In contrast, several negative reviews pointed out issues with product quality, such as diamonds falling out and difficulties in communication regarding repair costs. Some customers reported dissatisfaction with their purchases, specifically mentioning hidden fees for repairs and unsatisfactory responses from the staff regarding product issues.
Overall Sentiment from Online Customer Reviews:
Positive: 54%
Neutral: 15%
Negative: 31%
**Opening Hours:**
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10:30 AM - 5 PM
- Thursday: 10 AM - 5:30 PM
- Friday: 10 AM - 5 PM
- Saturday: Closed
- Sunday: Closed
**Contact Information:**
- Phone: 404-525-5551
- Address: 75 Spring St NW 6 - E339, Atlanta, GA 30303
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Best Review:
A customer named Harrison commended Horizon Jewelry for their excellent customer service and friendly staff, emphasizing their helpful approach during the selection process.
Worst Review:
Shari expressed disappointment in her experience, stating that she received faulty products and felt misled regarding the quality of the diamonds, resulting in additional unexpected repair costs.
Positivity Score: 61.5%
Total Customer Feedback Reviewed: 13
Store Phone Number: 4045255551
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