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With 604 reviews gathered, Jewelry Artisans continues to distinguish itself as a premier destination for custom engagement rings in Atlanta, GA (Dunwoody). Located at 4500 Olde Perimeter Way, Atlanta, GA 30346, and reachable at +770-393-0321, this family-owned store has been crafting exceptional jewelry since 1973.
Customers appreciate the personalized service offered by the owner, Jamie, and his talented staff, including designers like Beatriz. The team is known for their expertise in creating one-of-a-kind engagement rings, providing comprehensive design consultations, and ensuring quality craftsmanship. Many reviews highlight the attentive, family-like atmosphere that makes each visit special, with staff actively listening to clients’ needs and preferences.
However, some negative experiences have been reported, particularly concerning delays and issues with repairs, indicating that while most customers have had outstanding experiences, there are areas for improvement.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review: A customer praised the seamless experience they had working with Brittany and the Jewelry Artisans team for designing a custom engagement ring, emphasizing the excellent customer service and creativity they experienced during the process.
Worst Review: One reviewer expressed frustration due to complications with watch repairs, highlighting delays and dissatisfaction with the service they received, which detracted from their overall experience at the store.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Jamie K.
- Beatriz De’Irisarri
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 604
Store Phone Number: 7703930321
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