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Bob & Son Jewelers, located at 1403 Dunn Ave, Ste 14 in Jacksonville, FL, is a welcoming haven for those seeking to create their dream engagement ring. This family-owned jewelry store has garnered a solid reputation within Duval County, boasting a remarkable 4.6-star rating from 98 reviews.
Customers rave about the personal touch and quality service they receive from the skilled team, which includes knowledgeable staff who are attentive to their needs. Whether it’s helping to design custom pieces or providing expert repairs, the ambiance is warm and inviting, making the ring creation process feel special. Many reviews highlight the fair pricing and the quick turnaround for repairs, which further cements the store's standing in the community.
However, some customers have voiced concerns about occasional delays and communication issues. Overall, positive feedback predominates, with many praising their experience as one that blends quality workmanship with a family-like atmosphere.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% expressed neutral feelings and 10% encountered issues.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Cristy spoke highly of the quick and high-quality repair service for her ring, feeling relieved after a frustrating experience elsewhere.
Worst Review: Brenda shared her disappointment regarding the repair of her engagement ring, which ultimately resulted in lost diamonds and significant delays.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 107
Store Phone Number: 9047515200
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