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Robison Jewelry is a well-regarded family-owned jeweler located at 217 Centre St, Fernandina Beach, FL, in Nassau County. The store specializes in creating custom engagement rings and boasts a stunning selection of classic and contemporary jewelry designs, emphasizing quality craftsmanship and personal service. Known for their expert guidance, staff members like Jeff and Brett Whitaker are highlighted for their attentive, friendly approach, which helps customers navigate the often emotional journey of selecting the perfect engagement ring.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
With a total of 190 reviews collected, the store's reputation is reflected in the positive feedback from patrons.
Overall Sentiment from Online Customer Reviews:
Around 95% of reviews express positive sentiments, with customers praising the exceptional service, skilled craftsmanship, and personalized attention. Neutral comments are minimal, around 3%, while negative feedback accounts for about 2%, often citing occasional pricing concerns.
Best Review:
Christine commended Robison Jewelry for its beautiful collection and the friendly staff who provide excellent prices and service.
Worst Review:
Mary Jane expressed disappointment with her experience at Robison Jewelry, describing the service as rude, though specifics were not detailed.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 190
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