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Jacobs Jewelers, located at 204 N Laura St in Jacksonville, FL, has been a cherished fixture in the community since 1890. Known for its diverse selection of engagement rings and personalized jewelry creation services, this store is a favorite for locals looking to capture special moments.
Under the guidance of owners Roy and Delorise Thomas, who are retiring after decades of service, the staff is dedicated to providing a warm and inviting atmosphere. Customers appreciate the personalized attention, with many noting how the team goes above and beyond to cater to their specific needs, whether that’s assisting with custom designs or helping find the ideal piece for a special occasion.
Despite a rich history and favorable feedback, the store has faced some challenges, mainly highlighted by a few reviews regarding service delays or issues with specific repairs. Overall, around 75% of customers express high satisfaction with their experiences, while 15% share more neutral feelings, and 10% report dissatisfaction.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Rohan praised the friendly service and extensive selection of watches and jewelry, feeling valued during his shopping experience.
Worst Review: Charlie criticized the watch repair service, sharing frustration over a leak that occurred shortly after repairs, feeling his concerns were not properly addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 9043561655
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